Omnichannel Customers feedback

Collect and analyze sentiment from all Omnichannel customers feedback from web, mobile apps, social media, app/play stores, review sites (tripadvisor, google review, booking.com etc..) and physical products.

AI powered analytics

Crowdmap's artifical intelligence groups all feedback into concepts and highlights quick wins and long terms product improvements based on what is trendy and popular among customers reviews.

Collaborative innovation

Synergize customers' innovation concepts with internal stakeholders and collaborate to transform ideas into actions.

Real time surveys

Don't wait for your products to be on the shelf to hear from customers. Solicit your clients during all the product development cycle to update them on progesses and push real time surveys answering specific burning questions.

Launchpad

Your product is ready but you want to test the water before an official release? Crowdmap identifies key customers that would be amazing beta testers. You contact them, manage terms and conditions, design specific evaluation surveys within the tool.

We are proud of you and we say it

We celebrate customers that are fully embracing the customer centric culture. Each product fully designed within crowdmap will be stamped with a customer centric label that certifies that it is the result of a collaboration between a brand and its customers. We provide marketing material for you to communicate on your great work and even do a press release to celebrate the big news.