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Crowdmap enables companies to enrich their product roadmap by creating a customer centric innovation network.
Collect, centralize and analyze customers’ feedback from any source – web, mobile apps, API, Zapier and physical products. Understand what your customers feel about their experience with your brand.coming soon
Review sites (tripadvisor, google review, booking.com, amazon etc..), app/play stores and social media.
Automatically prioritize the concepts behind customers feedback. Crowdmap identifies what you need to work on now, keep doing, add to your long term roadmap or keep your eyes on. Focus on what matters the most.
Crowdmap makes it easy for people to get involved: assign, discuss, or simply inform internal stakeholders and teams. Transform ideas into actions that will delight your customers.
Invite your customers to the brainstorming table: validate and refine your future concepts before launching through a dedicated public portal. Gather first hand insights and evaluate your customers’ interest for your ideas.
"Integrating Crowdmap.io to collect and manage our customers feedback was a real revolution for AT internet. We leveraged customers satisfaction in just a couple of weeks and we developed a close proximity with our clients overtime.
This is the most innovative voice of customers solution that we ever tried. The product is unique and built by people having a real passion for customers, we consider Crowdmap as a stong business partner."
– Rémy Balangué, eCommerce Market Manager - AT Internet
Crowdmap has been developed to support brands who want to implement or reinforce their customer centric strategy. Our unique and tailored approach is not limited to gathering and analyzing customers’ feedback: collaboration lies at the heart of Crowdmap. Prioritize and turn concepts into actions, by opening a 360 insightful communication channel. Make data driven decisions based on what matters most to your customers. Stop second guessing and start listening to your customers’ voice. Get them involved and build a close relationship thanks to open conversations.
At Crowdmap, we believe customer satisfaction is more than a metric – it’s a culture. We bring you more than just a product. Our team of experts is here to help you through your transformation. To do so, we constantly develop our product and offering.
Start your customer centric journey today. Get in touch to learn more.